Frequently Asked Questions
Everything you need to know about your Petunia Pickle Bottom experience.
What materials are used in Petunia Pickle Bottom diaper bags?
Our bags are crafted from premium, easy-to-clean materials including our signature glazed coated canvas, sleek leatherette, and high-quality textiles designed to withstand the rigors of parenthood while maintaining a fashionable aesthetic.
How do I clean and care for my bag?
For most of our bags, we recommend spot cleaning with a damp cloth and mild detergent. Our machine-washable collections will be specifically labeled; for these, use a gentle cycle and always air dry to preserve the fabric integrity.
What is your return policy?
We offer returns on unused items in their original packaging within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
Do your bags come with a warranty?
Yes, we stand behind the quality of our products. Petunia Pickle Bottom offers a limited warranty against hardware and fabric defects for one year from the original date of purchase when bought from an authorized retailer.
How long will it take for my order to ship?
Standard orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location and the shipping method selected at checkout.
Are your diaper bags compatible with strollers?
Many of our backpacks and tote bags feature integrated stroller straps or are compatible with our Valet Stroller Clips (sold separately), allowing you to easily attach your bag to most stroller handlebars for hands-free convenience.